This service is especially aimed at those who uses public e-mail addresses from Gmail, Yahoo, etc and wish to project a professional image with a custom or personalised e-mail address.
If you’re doing business over email, it’s critical to establish trust. Anyone can create a free email account and claim to be a business. A custom email address branded with your domain separates you from the spammers and scammers of the world. A professional e-mail address establishes credibility.
You will be able to download your e-mails for offline viewing using software such as Outlook or Thunderbird. You will also be able to compose e-mails offline and send it when you are ready.
You can create a personalised e-mail address. It is up to you what you want to use for the local part of your e-mail address. For example, for joedoe@example.co.za, the local part is joedoe.
We are leaving the decision of hosting plans to you.
View our pricing package below and select any that meets your needs.
POP3 & IMAP Support
SSL Supported E-mails
Creating Autoresponders
Filtering of E-mails
Webmail Access
Daily Backups
E-mail Forwarders
Anti-Spam Filtering
Anti-Virus Filtering
Your questions answered in one convenient place.
Yes, you do need a domain since the domain will provide the branding for your e-mails. You can register a domain when you sign up for the E-Mail Hosting service. A .co.za domain is R100.00 per year and a .com domain is R275.00 per year.
Yes.
Our service comes with advanced anti-spam features. All inbound email messages pass through a spam filter before reaching your inbox. Using our service can dramatically reduce junk mail and your exposure to malware and viruses.
Yes.
You can use Webmail to view your e-mails in a browser or you can download, install, and configure an e-mail app.
You can either use Outlook or Thunderbird to download your e-mails to you laptop. We will provide you with the server settings required to setup up sending and receiving of e-mails on your laptop. We will provide you with guides on how to setup Outlook and Thunderbird to download e-mails.
In order to keep the service affordable, we have created a knowledge base with articles which will guide you through various steps. You can visit it at https://the-website-hoster.com/whmcs/index.php?rp=/knowledgebase. If it does not answer your question, then you can send an e-mail to support@the-website-hoster.com. You will receive a response within 6 hours. Support is from Monday to Friday, 8:00 – 19:00.
We accept Cash Deposits, EFT, Debit and Credit Card payments.
There is a R50.00 levy for each Cash Deposit made over the counter or at an ATM.
Debit and Credit Card payments will be processed via PayFast.
Absolutely.
You can create a custom email address without a website, but you must own a domain (for example, mywebsite.co.za). If you do not have a domain yet, you can order one from us when you sign up for email hosting. People visiting your domain, will see a coming soon banner.
You will provide you with a guide on receiving notifications on your disk usage. You will be responsible to delete e-mails when you go over the quota of disk space.
You will have to login to your e-mail account and clear out the old e-mails. When you go over your quota, your e-mails will bounce with the message: Mailbox Full
You must do the following:
You account will be activated once your payment reflects on our bank statement. Thus, expect 24 – 48 hours for account activation where payment is made made via EFT or Cash Deposit. Payment made with a Cheque or Credit card via PayFast, will be activated immediately once payment is successful.
We levy a R50.00 fee for each Cash Deposit over the counter or at an ATM.
Visit the following page for guidance:
https://the-website-hoster.com/whmcs/knowledgebase/11/How-to-Manage-E-mail-Accounts-in-cPanel.html
Let is know if you have any enquiry pertaining to our E-Mail Hosting service that we did not answer in the FAQ.
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Paul Kruger Street
South Crest, 2197
Johannesburg
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